We welcome compliments and positive feedback on our providers.
Thank you to Road Aid Towing in San Antonio, TX
for their excellent service.
“I just wanted to express my personal
gratitude to your company and your driver Rick. Last Thursday, I had the
unfortunate experience of having a tire blowout in my government vehicle at the
very busy interchange between I-10 & I-37. Rick called me and
provided an estimated time he would arrive to render assistance. Once he
arrived, he loaded the vehicle onto the flatbed, transported my vehicle to the
Federal Building and unloaded the vehicle in a safe and careful manner.
Rick also allowed me to ride with him, as I had no way of returning to the
office. He was then able to change the tire on the vehicle in a safe and
secure way. Rick was courteous and professional at all times.
Afterwards, when I asked him if he could take a government credit card as
payment, he replied “let me call my boss”. After talking with you he
informed me that you had authorized “no charge for the service”. Again, I
just wanted to personally say thank you. It is the support from citizens
like you, and companies like yours, that make it a pleasure being in public
service serving and protecting our citizens and community.
On behalf of the United States Marshals
Service and all law enforcement agencies…THANK YOU!!!”
- a completely satisfied customer
No comments:
Post a Comment
Please keep your language clean when posting comments on this blog.