Monday, October 15, 2012

Agero Best Practices - After Hours Drop-Off Procedures



Dear Service Providers,


Your company and employees are a vital link in delivering first class service. Our primary goal is to take care of the motorist while ensuring the vehicle is safely delivered to its destination. Please be sure to follow proper protocol when it comes to after hour drops.


Important Reminder- Any vehicle dropped after hours must be secured. Please be sure the keys are placed in the appropriate location (drop box). Keys should never be left in a vehicle. Failing to comply with this requirement may result in non-payment and or removal from our network.


If you are unable to safely secure the vehicle upon arrival please call Agero immediately at 1-800-541-2262 Option #1


We appreciate your cooperation.


Thank you. 







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