“We like using [RoadsideConnect] for a few
different reasons, but mostly it cuts down the communication time between
the dispatcher and driver as well as giving the driver access to all the information
regarding the customer. Also, it helps out to determine what stage of the call
our driver is on and whether or not we can secure another job for him. And it
actually made a difference on a few calls where the customer was with the
vehicle when we showed up instead of us sitting there and wasting 15-20 minutes
of our valuable time waiting on a customer to get to the vehicle just because
they were following us on their computer. Thanks guys for trying to make our
life just a little easier and more productive.”
- Midtown
Towing and Recovery, LLC.
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