Wednesday, May 28, 2014

Agero Industry News - Getting Ready For Summer Volume Increases

Agero saw a record breaking winter in terms of call volume, and depending on where you are located in the country, you may have seen the same.  Things have slowed down a bit, as the spring season is a bit slower in terms of volume.  However, summer is right around the corner and our volume will increase during this time.  The winter storms and bitter cold temperatures are difficult to forecast year to year, but we consistently see a significant increase in the summer month as customers take to the road and travel.

Last summer was another busy season for Agero, and July was our busiest month of the summer.  We saw roughly a 10% increase from June to July and much of the increase lasted well into September. 


For those of you who don’t do much volume, a 10% increase might not be that significant.  However, for companies that do large amounts of volume with Agero and other accounts, it can be challenging, and the capacity can become difficult to manage.

For 2014, plan on another busy summer season.  If you currently find yourself having a difficult time keeping up in terms of call volume, it will only get busier.  Be sure to be staffed appropriately with enough drivers and trucks to ensure excellent service in the months to come.

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