Important Cross Country/Agero Website Information

Dear Service Providers,

As most of you already know, the re-branding of Cross Country to Agero took place on March 1st 2012.  With the name change we put measures in place to ensure that your previous Cross Country browser bookmarks continued to work properly.

As of April 1st 2013 you will no longer be re-directed to Agero websites using your old links.

Please reference the list below to directly access the Agero website you are searching for:

• CCASNetworkNews.com is AgeroNetworkNews.com
• Our billing and performance portal previously Argosi.net, is AgeroSupport.com
• CorssCountrySupport.com is AgeroTicket.com
• The Service Provider online application, JoinCrossCountry.com is JoinAgero.com
• Exclusive discounts for our Service Providers, ArgosiPerks.com is AgeroProviderPerks.com
• Electronic Paymode/direct deposit is available at www.paymode.com/Agero

If you have any questions regarding the web addresses please refer to the Provider Resource Library which can be found at AgeroTicket.com.

Thank you and we are so excited to continue to move forward with you as Agero!

Congratulations to Agero's Towing Excellence Award Winners! - March 2013

Each quarter, Agero recognizes our top performing Service Providers in both Roadside and Towing Services.

These Service Providers have achieved the following performance metrics for Towing Service:

• Over 90% Customer Satisfaction Score
• Over 95% Call Acceptance
• Over 85% ETA Accuracy
• Under 40 minute ETA’s

 See below for the complete list of Service Excellence Award winners for Towing Services.

Agero Service Excellence Award Winners – Towing Services

A & P WRECKER SERVICE

A-1 AUTO SALES INC

A-1 TOWING INC

AA TOWING

AARC TOWING & RECOVERY, LLP

AATCO TRANSMISSIONS AND TOWING

ACTIVE TOWING, LLC

AFFORDABLE TOWING

AFFORDABLE TOWING LLC

ALL AUTOMOTIVE

ALLENS AUTO SERVICE

ALLSTAR TOWING

AMERICAN TOWING

AMERICAN TOWING

AMET INC DBA : ANYTIME TOWING

ASSURED TOWING LLC

AUTO TOWING

BEST TOWING

BEYER'S BODY SHOP INC

BOB'S TOWING & RECOVERY

BODY BUILDER WRECKER

BROWERS 25 HR TOW SERVICE

BROWN AND SON WRECKER SERVICE

BUFF'S BODY SHOP 24 HOUR WRECK

BUSHNELLS COLLISION AUTO & TOW

BUSTED KNUCKLE GARAGE

C & L TOWING

C & P TOWING

CANYON TOWING

CAPE MAY RIGGINS

CAR PROS

CHAZ TOWING

COMPLETE COLLISION

COUNTY TOWING SERVICE

CURRIES AMOCO

DEROSA TOWING

DICK TAYLOR AUTOMOTIVE

DICKS TOWING INC

DOLPHIN TOWING & RECOVERY INC

DUANES TOWING INC.

DUCHNIKS AUTO SERVICE CENTER

DUKES RECOVERY

DYNAMIC TOWING INC

E & L SERVICE INC

E 1 TOWING & REPAIR

EAGLE TOWING & RECOVERY, LLC

EASTON AUTOBODY

EATONVILLE TOWING

ELLIS TOWING LLC

FALLON TOWING AND RECOVERY

FERRON TOWING

FIRST CHOICE AUTO BODY

FORT BRAGG TOWING & AUTO, INC.

GALES TOWING & RECOVERY

HOOK UP!

INYO COUNTY AUTO

JACKSON COUNTY TOW SERVICE

JIMMIE'S WRECKER SVC

JOES TOWING AND RECOVERY

JOHNS SERVICE-

JOHNSONS TOWING & RECOVERY

KARL'S AUTO & MARINE

KEARNEY TOWING & REPAIR CENTER

KELL RECOVERY TOWING SVC

KREAGER TOWING, INC

LANCAM TOWING

LENZENDORF KLEINO DBA BOBS TOW

LIGHTFOOTS INC

MECHANICAL SERVICES

MERLES GARAGE & TOWING

MERWINS REPAIR & TOWING

MIDWAY WRECKER SERVICE

Moores BP Amoco, Inc.

NEWMAN CITY TOW

OAK BEACH AUTO REPAIR

OK MOTOR SALES & TOWING

PANORA OIL CO

PAPPYS TOWING

PARKS TIRE & AUTO SVC INC

PAULS WRECKER SERVICE

PICKENS AUTOMOTIVE SERVICE

PRO TOW & RECOVERY

PRO-TOW AUTO CARE,INC.

ROWLEY TEXACO & TOWING

SANTIAM TOWING & RECOVERY

SCOTT SMITH 24HR TOWING SERVICE

SCOTT TOWING & TRANSPORT LLC

SETOS TOWING & SERVICE CENTER

SOUTH SHORE TOWING & RECOVERY

SPARR'S INC

STANS PRO TOWS

SUNRISE TOWING SERVICE

SURE WIN ENTERPRISES

TREVER TURNER TOWING

TREVER TURNER TOWING

TURLOCK CITY TOW

TWIN CREEKS TOWING

WADES AUTO REPAIR

WILSONS BODY SHOP LLC

WOODYS TOWING

YUCCA VALLEY CHRYSLER

Agero thanks all of our winners for their hard work and dedication in outstanding service!

Congratulations to Agero's Roadside Excellence Award Winners - March 2013

Each quarter, Agero recognizes our top performing Service Providers in both Roadside and Towing Services.

These Service Providers have achieved the following performance metrics for Roadside Service:

• Over 90% Customer Satisfaction Score
• Over 95% Call Acceptance
• Over 90% ETA Accuracy
• Under 35 minute ETA’s

See below for the complete list of Service Excellence Award winners for Roadside Services.

Agero Service Excellence Award winners – Roadside Services

A-1 LOCK PROS

ALL STAR ROAD SERVICE

ASAP ROADSIDE

AUTO LOCK

AUTO PRO

AUTO RESCUE OF CHARLESTON, WEST VIRGINIA

AUTO RESCUE OF OKLAHOMA CITY

AUTO RESCUE OF OLYMPIA LLC

AUTO RESCUE OF SAN ANTONIO LLC

AUTO RESCUE OF SAN FRANCISCO

AUTO RESCUE OF ST LOUIS

CALHOUN ROAD SERVICE

CINCINNATI EMERGENCY ROADSIDE

CPR 4 YOUR CAR - YOUNGSTOWN

FLASH ROAD SERVICE

GMA EMERGENCY ROAD SERVICE

GREAT DANE ROADSIDE SERVICE

IDEAL PERFORMANCE

IN "N" OUT ROAD ASSIST INC.

INMANS AUTO RESCUE OF NASHVILLE

INMANS AUTO RESCUE OF GRAND RAPIDS

INMANS AUTO RESCUE OF FLORIDA

INMAN'S AUTO RESCUE OF HOUSTON

JACK RABBIT USA

JACK RABBIT USA LLC

LOCK & GO PENSACOLA

POP  LOCK OF CLEARWATER

POP A LOCK OF TALLAHASSEE

POP A LOCK OF COLLEGE STATION

POP A LOCK OF FT WALTON BEACH

POP A LOCK OF KILLEEN

POP A LOCK OF SAVANNAH

POP A LOCK OF ST AUGUSTINE

POP A LOCK OF TEMPLE

POP A LOCK OF RIVERSIDE

POP A LOCK OF HAMPTON

RELIABLE ROADSIDE ASSISTANCE OF SHREVEPORT

RELIABLE ROADSIDE ASSISTANCE OF SPRINGFIELD

ROADRUNNER ROADSERVICE

SHAWNS 24-HR-ROADSIDE

TOWER LOCKSMITH SERVICES

TRI-STATE ROADSIDE SERVICE

UNLOCK A DOOR

USA ROADSIDE SERVICE

WRIGHT NOW ROADSIDE SERVICES

Agero thanks all of our winners for their hard work and dedication in outstanding service! Stay tuned tomorrow for a list of our winners in Towing Services.